SEPANG, May 2 — Following seven years of construction, KLIA2 — the terminal for low-cost carriers with a capacity to serve up to 45 million passengers annually — commenced operations as the first flight, Malindo Air Flight OD1027, touched down at 12.05am this morning.
As the ground crew finished their duties in preparation for the first flight into the airport at 12.05am, immigration, customs and airline officials waited eagerly to welcome the first passengers.
“There are more counters here compared to the old low-cost carrier terminal (LCCT), so passenger traffic will definitely be much smoother,” said Mohd Khir, 29, a member of the KLIA2 security team.
“Everything’s been pretty seamless. Furthermore, the staff here are trained to be friendlier, so anyone from anywhere in the world can approach us,” he said.
Meanwhile, terminal visitors toured the shopping outlets to see what awaited them.
“When I first stepped into KLIA2, I was surprised at how big the place is,” said Amira Atika, 28.
“The biggest upgrade has to be the air-conditioning. It is no longer stuffy. I am definitely looking to the other shops that will be opening soon.
“I may just visit again and treat it like a shopping mall,” she said.
KLIA2 has the space to accommodate 220 retail outlets, featuring more than 90 food and beverage outlets.
For some, like Jaya Grocer, it will be the first time they have set up shop at an airport.
“We are definitely excited to see what kind of new demographic we will attract,” said Jaya Grocer merchandiser How Wee Chuan, 22.
“With the nice layout and modern look, we hope to engage a new crowd here as we may have more tourists than locals.”
This new terminal, which started construction in 2007, will replace the existing LCCT.
It is 2km from the main terminal building and is built to cater for the growth in low-cost travel in the region.
All flight operations at LCCT will be moved to KLIA2 by May 9.