Friday December 1, 2017
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International passengers are seen near a flight information board at Ngurah Rai International Airport in Bali November 29, 2017. — Reuters picInternational passengers are seen near a flight information board at Ngurah Rai International Airport in Bali November 29, 2017. — Reuters picKUALA LUMPUR, Dec 1 — Budget carrier AirAsia is restricting the number of flights to and from Bali to just the daytime due to thick volcanic ash from Mount Agung.

Its flight operations group director Adrian Jenkis said it would be impossible for its pilots to detect shifts in the ash cloud at night due to unpredictable wind conditions in the area.

“We decide on which flights to operate based on ash cloud and weather forecasts from two reputable international vendors, as well as notices and advisories issued by local authorities.

“This is to ensure the safety of our guests and crew, and to minimise any possible service interruptions, such as a sudden flight cancellation or mid-air diversion, that could arise as a result of ash cloud movements,” he said in a statement today, said adding that safety remain AirAsia’s priority.

The airline had in an earlier statement today released a list of scheduled flights for Bali and said those not mentioned are off. More information about its Bali flights are available on its website.

It added that all flights to and from neighbouring Lombok remain cancelled for the time being and offered three options for passengers who had bought tickets to the two popular Indonesian holiday islands between November 25 and December 31 this year, including a refund.

For more information on the options, click here

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