This, according to Sunway Group general manager Julian Cheng was important to ensure the smooth operation of a building.
To achieve this, he said property managers or firms should embrace the Internet of Things (IoT) to make the process easier.
"In Singapore, the management of building is a very small team, hence, they rely heavily on the IoT such as sensors, e-logs and e-Preventive checklists to record the daily operation of maintaining a building while ensuring a building is kept on par with the required standards," he said.
He was speaking at the Malaysian Institute of Professional Property Managers (MIPPM) inaugural forum entitled "Towards 1st Class Property Management".
Effective property management, he said, also involved a knowledgeable person or firm that is well versed with common problems in managing a building.
"While we cannot foresee future problems, we can anticipate them.
"For instance, we can anticipate the failure of an air-conditioned system, therefore, proper maintenance work must be carried out and to ensure works work efficiently, in Sunway, we use these e-logs and e-forms to record every single work that is reported and completed.
"And if, say, we need to change a door, the property manager should be able to tell what is the width, door type, knob style and hinge size to the contractor rather than simply asking for a quotation of a door," he said.
The forum is aimed at sharing knowledge and insightful information for property managers to improve their competencies.
In another session of the forum, Knight Frank Malaysia executive director Matthias Loui talked about issues faced in managing green buildings.
Unlike a conventional building, he said, a green building required more expertise in handling.
"There are a whole lot of devices and sensors to control the energy level of the building.
"And then there is the managing of the rain water harvesting tank...these can all be very foreign to managers who are not well versed in this sector," he said.
Saying that green buildings are mushrooming in the country, he urged property managers to brush up on their skills to ensure they are able to grow with the speed of the burgeoning technology.
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