PETALING JAYA, Oct 19 — The Ministry of Health will put up signages at its facilities, warning the public not to threaten or abuse its personnel when seeking treatment.
One of the signages — an open hand with the words “stop’’ splashed across the palm — called for an end to violence towards health workers, and defined violence as physical, verbal and sexual acts meant to damage or hurt.
Health director-general Datuk Dr Noor Hisham Abdullah in his Facebook post yesterday said the signages were necessary to warn the public of the consequences of harming his staff.
Pointing out that the signages would be posted at all of their facilities, Dr Noor urged those seeking treatment in government healthcare facilities to be courteous and understanding of their workers.
“All state health directors have been informed of the notices. The signs are intended to warn and alert the public to behave, practice good values and respect the rules in the ministry’s facilities.
“Legal action can be taken against those who commit acts of violence or abuse our staff,’’ he said.
Those who violate such rules could be charge under the Minor Offences Act 1955.
Dr Noor said the ministry was committed to giving the best care and service to its patients, and at the same time, protect the welfare of its employees.
It was reported in May that Universiti Kebangsaan Malaysia Hospital (HUKM) had begun drafting new operating procedures and educating employees on legal options available to them against patients or family members who threatened them.
This was after a husband of a patient threatened to shoot their staff for not being allowed to accompany his wife into the treatment room.